Effective, April 26th, 2018
Types of Information We Collect Online
The types of Personal Data that we may collect while you use the CMTec Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the CMTec Sites.
Information You Provide
You do not have to register for a service or program to receive much of the information available through CMTec Sites. However, some of our content may be available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.
Personal Data You Provide When Visiting CMTec Sites
CMTec collects Personal Data that you provide on CMTec Sites, for example, when purchasing a product, to receive marketing products and information, contact CMTec customer service, or respond to CMTec questionnaires or surveys. This could include:
- Contact Information such as your name, address, phone number, or email address
- Registration Information such as your username and password
- Employment, education and other background information when you inquire about employment with CMTec
- Content you may provide (for example, when you complete our Online Contact Form or submit other information).
Personal Data You Share During Other Interactions with CMTec
You may contact CMTec to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from CMTec , you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.
Information That May Be Collected Automatically
When you use the CMTec Sites, we also may collect certain usage and device information automatically as described below.
We may record the Internet Protocol ("IP") address of your computer or other electronic device when you visit the CMTec Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about CMTec Sites and to customize content.
Cookies and Other Tracking Technologies
We also collect information about your use of CMTec Sites through tracking technologies such as cookies and web beacons. A "cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A "Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of "clickstream” data that shows your previous activities on CMTec Sites.
We utilize Google Display Advertising (such as Retargeting with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting) to (1) show you our ads on other websites based on your prior visits to CMTec Sites, and (2) better understand our ad impressions and use of ad services. In connection with the Google Analytics Demographics and Interest Reporting service, we may use data from Google's interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics to understand and improve our marketing campaigns and Site content.
Some of our online advertising takes place through Google Display Advertising. As part of this program, we use Google Analytics features such as Retargeting. In connection with that feature and others offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics cookie) – to inform, optimize and serve ads across the Internet, based on a user's past visits to CMTec Sites. We also may show you ads from some of our affiliated companies when you visit CMTec Sites.
You can opt out of Google Ads by
visiting http://www.google.com/ads/preferences. If you do not want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on at the Google Analytics opt-out page.
This CMTec Site is not designed to respond to "do not track" signals received from browsers.
To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org/. Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.
This website uses Salesforce Marketing Automation Software (Pardot) which has no direct relationship with your personal information. Pardot may transfer personal information to CMTec, in order to provide the services you have requested, including services that display customized e-mails, newsletters, forms, documents, and reports. We may also use personal information for auditing, research and analysis to operate and improve this website. Pardot may use certain other information collected from you to help diagnose technical problems, administer this website, and improve the quality and types of services delivered. This software may provide non-identifying and aggregate usage and volume statistical information derived from actions of our visitors. This information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you have requested.
Pardot complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Pardot has certified that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. To learn more about the Privacy Shield program, and to view Pardot's certification, please visit https://www.privacyshield.gov/Program-Overview.
Some CMTec Sites may be available either as mobile applications or mobile sites that you can use on your mobile device. In such instances, if you use a mobile device to access and use the CMTec Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control ("MAC”) address, international mobile equipment identity ("IMEI”), the version of your mobile operating system, the platform used to access or download the CMTec Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the CMTec Sites.
Information Collected from Other Sources
We may combine information about you from a visit to one CMTec Site with information about you from visits to other CMTec Sites. We may also combine information about you that is collected through the CMTec Sites with information that we have collected offline, as well as with information provided to us by third parties.
How We Use Your Information
We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the CMTec Sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for five years following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
You may also receive marketing information from CMTec and related affiliates, such as offers regarding CMTec related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.
Customized User Experiences
The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically using cookies or similar tracking technologies to make our CMTec Sites easier to use and navigate as well as to personalize the content provided on CMTec Sites by anticipating the information and services that may be of interest to you.
Business and Product Improvement
In order to discover new facts that could help CMTec better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. CMTec analyzes the information that you have provided. For these purposes CMTec does not use information that can directly identify you.
Site Analytics and Improvement
We may use the information that you provide and the information we collect automatically about your use of the CMTec Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.
Legal Basis for Processing
Under European data protection laws, CMTec must have a legal basis to process your Personal Data. The legal basis that applies in a particular instance will depend on the specific purpose, as described above, for which CMTec is processing your Personal Data:
- In certain cases, CMTec may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the "Your Privacy Choices” section. Please note that the withdrawal of consent will not affect processing which has already occurred.
- In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
- In still other instances, CMTec may process your Personal Data based on CMTec ’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in the "Your Privacy Choices” section.
Information We Share
We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.
Third-Party Advertising and Online Behavioral Advertising
You may be provided with online advertisements of CMTec products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to CMTec or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:
- We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our CMTec Sites.
Affiliates, Vendors and Suppliers
CMTec may disclose to its affiliates Your Personal Data, with your consent, to offer and provide information about related products and services.
If you contact CMTec regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.
Legal Rights and Obligations
In certain limited circumstances, CMTec may need to disclose your Personal Data to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the CMTec Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.
Change in Organization
In the event CMTec decides to reorganize or divest our business through sale, merger, or acquisition, CMTec may share Personal Data about you with actual or prospective purchasers. We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.
CMTec does not knowingly collect or use any Personal Data directly from children on CMTec Sites (CMTec defines as "children” as minors younger than 18). We do not knowingly allow children to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
Your Privacy Choices
You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, emailing us at admin(at)cmtec(dot)ch. You may also send a letter to the following address:
Attn: Administration Department
The local Data Protection Authority is responsible for making sure that privacy law is followed in your country. For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, contact your country’s Data Protection Authority.
In all communications to CMTec, please include your email address, the Web site address, mobile application, and/or the specific CMTec product to which you provided Personal Data (e.g., CMTec .com), and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put "Deletion Request” or "Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity to process certain requests.
CMTec maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the CMTec Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. CMTec cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to CMTec Sites, you must weigh both the benefits and the risks.
Third Party Sites and Social Media Plug-ins
Accessing Our Sites Globally
This site is owned and operated by CMTec in Germany, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a country other than Germany, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Policy in an effort to keep your information secure. By using this site, you understand that your Personal Data will be stored and processed in Germany and in any country to which we may transfer your information during our business operations.
Notice to California Residents
Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with a list of certain categories of Personal Data that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and the identity of those third parties. To make this request, California residents may contact us at admin(at)cmtec(dot)ch.